Privacy Policy

PRIVACY STATEMENT

Last Modified:  June 24, 2017

 

Protecting your private information is our priority.  This Statement of Privacy (“Privacy Statement”) applies to Magzook Tightening Systems, and its subsidiaries, and affiliates (hereinafter, variously “Magzook,” “we,” or “our”), and our store, products and website (www.magzook.com) (collectively, the “Site”), and your choices about the collection and use of your information.   

 

By using our Site in any manner, you indicate to Magzook that you have read and accept our Privacy Statement and consent to the data practices described in this Privacy Statement.  If you do not accept this Privacy Statement or do not meet or comply with the provisions set forth herein, then you may not use our Site.

 

INFORMATION WE COLLECT

When you use our Site, you may provide Magzook with two main types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse, make purchase and/or use our Site.

 

Personally Identifiable Information You Choose to Provide

We may ask for certain personal information from you for the purpose of providing to you services that you request.  We collect personal information such as your: (i) contact information (including name, telephone number, email and shipping address); (ii) financial information (such as credit card number, expiration date, verification number and billing address); and (iii) preferences and behavior (such as record of purchases made, comments, disputes, etc.).

 

Non-Personally Identifiable Information We Collect

Cookies:  We use cookies and web log files to track website usage and trends, to improve the quality of our service and to customize your experience.  A “Cookie” is a tiny data file that resides on your computer, mobile phone, or other device, and allows Magzook to recognize you as a user when you return to our Site using the same computer and web browser.  Information gathered through Cookies may include the date and time of visits, the pages viewed, and time spent at our Site. You can remove or block Cookies using the settings in your browser, but in some cases that may impact your ability to use our Site.  Our store is hosted on a third party site, ‘Shopify Inc’ (“Shopify”).   The following are a list of Cookies that Shopify enables you to opt-out of:  

  • session_id, unique token, sessional, allows Shopify to store information about your session
  • shopify_visit, no data held, persistent for thirty (30) minutes from the last visit and is used by website provider’s internal stats tracker to record the number of visits
  • shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, and counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for two (2) weeks, and stores information about the contents of your cart.
  • secure_session_id, unique token, sessional
  • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

Device Data: We use device data, which is information concerning a device you use to access, use, and/or interact with the Site, such as operating system type and/or mobile device model, browser type, domain, and other system settings, the language your system uses and the country and time zone of your device, geo-location, unique device identifier and/or other device identifier, mobile phone carrier identification, and device software platform and firmware information.

 

Aggregate:  We may collect non-identifying and statistical information about the use of our Site, such as how many visitors visit a specific page, how long they stay on that page and which links, if any, they click on.  This information represents a generic overview of our users, including without limitation their collective habits. Information collected in the aggregate is not associated with you as an individual.

 

Other Tracking Technologies: We may supplement information you provide to us with information from other sources, such as information to validate and/or update your address, payment card and/or other demographic information.  This information is used to maintain the accuracy of information on our Site and for internal analysis.  We may also use clear gifs, pixel tags and web beacons, which are tiny graphic images placed on website pages and/or in our emails that allow us to determine whether you have performed specific actions and are further used to track online movements of our users.  In contrast to Cookies, which are stored on your computer’s hard drive, clear gifs are embedded invisibly on web pages.  We do not tie the information gathered by clear gifs to your personally identifiable information. 

 

Third Party Services:  To support the services we provide to you, we may use services hosted by third parties.  These services may collect information sent by a browser as part of a web page request, including Internet Protocol (“IP”) addresses, browser software, and/or clickstream patterns. If such third party services collect information, they do so anonymously without identifying individual visitors.  However, we may link the information we record using tracking technology to personal information we collect.

 

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect information you give us such as your name, address and email address as well as non-personally identifiable information.  We use the information collected as described in this Privacy Statement to provide you with the information and/or content that you have requested, and, in some cases, to contact you about our products, features and/or services.  We also use the information collected to take the following actions:

  • operate, maintain and improve our Site;
  • provide you with interest based products;
  • answer questions and respond to your requests;
  • perform analytics and conduct research;
  • send you reminders, support and marketing messages;
  • improve the design and content of our Site; and
  • analyze products and services we offer.

 

The information collected in the aggregate enables Magzook to better understand your use of the Site and to enhance your enjoyment. If you use the Site, you agree to receive certain communications from us including but not limited to the following:

 

Special Offers, Newsletters and Updates.  We will occasionally send you information on products, special deals, promotions and newsletters. You can sign up for these emails from us at any time on our Site. Out of respect for your privacy, you may elect not to receive these types of communications.

 

Customer Service.  Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries. We will communicate with you by email or telephone, as you may elect.

 

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting it and using it for that specific reason only.  Although we think that you benefit from a more personalized experience when we know more about you and what you like, you can limit the information you provide to Magzook, and you can limit the communications that Magzook sends to you.  If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt-out of receiving such communications.

 

How do I withdraw my consent?

If you visit our Site and volunteer personally identifiable information, you can opt out of receiving certain communications, and you may review, modify, update, and/or delete such personally identifiable information by contacting us.  If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@magzook.com or mailing us at:

 

Magzook Tightening Systems

4360 E 16th #2 Denver Colorado US 80220

 

Please be aware that even after your request for a change is processed, Magzook may, for a time, retain residual information about you in its backup and/or archival copies of its database.  Please be aware that we may still email you non-commercial emails related to your transactions through our Site.

 

DISCLOSURE

Magzook will not disclose your personal information to third parties except as set forth in this Privacy Statement and in the following circumstances: (i) to investigate and defend Magzook against any third party claims and/or allegations and/or otherwise to protect Magzook from liability, (ii) to investigate, prevent and/or take action regarding suspected and/or actual illegal activities, (iii) to assist government enforcement agencies, respond to a legal process and/or comply with the law, (iv) to exercise or protect the rights, property and/or personal safety of the users of the Site and/or (v) to protect the security and/or integrity of the Site.

 

Your California Privacy Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to receive:  (a) information identifying any third party companies to whom Magzook may have disclosed personal information to for direct marketing, within the past year; and (b) a description of the categories of personal information disclosed. To obtain such information, please email your request to info@magzook.com and we will provide a list of categories of personal information disclosed within thirty (30) days of receiving such a request.  This request may be made no more than once per calendar year.  We reserve the right not to respond to requests submitted in ways other than those specified above.

 

What happens in the event of a change of control? 

If we sell or otherwise transfer part or all of Magzook or our assets to another organization (e.g., in the course of a transaction such as a merger, acquisition, bankruptcy, dissolution, liquidation, etc.), your information such as name and email address, user content and/or any other information collected through the Site may be among the items sold and/or transferred.

 

SECTION 5 - SHOPIFY

Our store is hosted on Shopify. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

 

Payment:  If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (“PCI-DSS”). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After the purchase transaction is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the ‘PCI Security Standards Council’, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by us and our service providers.  For more insight, you may also want to read Shopify’s ‘Terms of Service’ (https://www.shopify.com/legal/terms) or ‘Privacy Statement’ (https://www.shopify.com/legal/privacy).

 

THIRD-PARTY SERVICES

We may share your personally identifiable information as well as information from tools like Cookies, log files, and device identifiers and location data, with employees, contractors, vendors and/or agents that help Magzook provide the Site to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to perform the services they provide to us.  We take the privacy of our users very seriously, and we do not sell, rent, and/or otherwise provide your personally identifiable information to third parties for marketing purposes.  We will not share your personally identifiable information in ways unrelated to those described in this Privacy Statement without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated use. Certain Service Providers will automatically collect non-identifying information about your use of our Site by using Cookies and other technologies as similarly used by Magzook.

 

Payment Transaction Processors

Certain Service Providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these Service Providers.  In particular, remember that certain Service Providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a Service Provider, then your information may become subject to the laws of the jurisdiction(s) in which that Service Provider or its facilities are located.

 

Data Transfer

By using our Services, you agree to the information collection, use and sharing practices described in this Privacy Statement and understand that the laws of the United States related to the foregoing may differ from those of other countries and may not be as protective as the laws in the country where you reside.  As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing such transaction may be subject to disclosure under United States legislation, including the Patriot Act.  Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Statement or our Site’s Terms of Service.

 

Links

We are not responsible for the practices employed by any websites and/or services linked to or from our Site, including the information and/or content contained therein. When you click on links on our store, they may direct you away from our Site. We are not responsible for the privacy practices of other websites and/or services and encourage you to read their privacy statements. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your personal information. If you are using a third-party website and/or service and you allow them to access your personal information, you do so at your own risk.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered and/or destroyed.  If you provide us with your credit card information, the information is encrypted using secure socket layer technology (“SSL”) and stored with a ‘AES-256’ encryption.  Although no method of transmission over the Internet or electronic storage is one hundred percent (100%) secure, Shopify follows all PCI-DSS requirements and implement additional generally accepted industry standards. 

 

SECTION 8 - AGE OF CONSENT

Magzook does not knowingly collect personally identifiable information from children under the age of thirteen (13).  If we learn that we have collected personal information from a child under age thirteen (13), we will delete such information as quickly as possible. If you believe that a child under the age of thirteen (13) may have provided us personal information, please contact us at info@magzook.com.   By using the Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Site.

 

CHANGES TO THIS PRIVACY STATEMENT

 

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this Privacy Statement, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  Your continued use of the Site after any modification to this Privacy Statement will constitute your acceptance of such modifications and/or updates.  You can determine when this Privacy Statement was last revised by referring to the date it was “Last Modified” above. 

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@magzook.com or by mail at:

 

Magzook Tightening Systems

Attn: Privacy Compliance Officer

2544 Emerson St, Denver, Colorado, US 80220